The role of the staff is to oversee that the visits are pleasant and safe for the children. In order to do this it is important that all parties cooperate by:

• Speaking so that the supervisor can hear what is said (i.e. not whispering to the children).

• Not asking the children inappropriate questions about where they live or attend school or any details of the other parent’s private life.

• Not saying or doing things which will confuse/upset the child/ren, such as  

• putting the other parent down (or any other person)
• talking about court matters or where child/ren is going to live in the future, making promises which may not be able to be fulfilled, or pre-empting anticipated changes in contact arrangements
• using physical punishment as a means to manage behaviour
• using contact time to discuss problems with Supervisors.
• initiating conversations that the child appears uncomfortable or unwilling to participate in.